Shipping Information
Shipping Information
At shesaidmarryme.com, we aim to provide reliable shipping options so your order can be delivered safely and efficiently. Shipping methods, delivery estimates, and shipping fees may vary depending on your shipping address, destination country or region, selected delivery service, order details, and carrier availability.
The available shipping options and applicable shipping fees will be calculated and displayed at checkout before payment is completed. Please review your shipping address, delivery method, and order information carefully before placing your order.
1. Order Processing
After your order is placed and payment is successfully confirmed, our team will begin preparing your order for shipment. Processing time may vary depending on product availability, order volume, item details, customization requirements, and quality inspection procedures.
For items that are ready to ship, preparation may be completed sooner. Customized, made-to-order, or specially prepared items may require additional processing time before they are handed over to the shipping carrier.
2. Standard Shipping
Standard Shipping is our regular delivery option. The estimated delivery time is generally 8–15 business days after shipment, depending on the destination, carrier service, customs processing where applicable, and local delivery arrangements.
The Standard Shipping fee is not fixed for all destinations. The final shipping cost will be calculated based on your shipping address and displayed at checkout before you complete payment.
3. Express Shipping
Express Shipping may be available for customers who prefer a faster delivery option. The estimated delivery time is generally 4–7 business days after shipment, depending on the destination, carrier availability, customs clearance, and local delivery conditions.
Express Shipping fees are calculated according to the delivery destination, selected service, and order details. The applicable fee will be shown at checkout before your order is submitted.
4. Shipping Fees
Shipping fees are determined by several factors, including the destination country or region, delivery address, selected shipping method, package details, carrier service availability, and any destination-related delivery requirements.
Because shipping costs may differ by location, the final shipping fee will be displayed during checkout. Customers can review the available shipping options and costs before completing the purchase.
5. Delivery Estimates
Delivery timeframes are estimates and begin after the order has been shipped, not from the date the order is placed. Actual delivery may be affected by carrier operations, customs processing, weather conditions, holidays, local delivery schedules, address accuracy, or other circumstances outside our direct control.
While we work with shipping service providers to support timely delivery, we cannot guarantee an exact delivery date for every order. If there is a delay, we will do our best to assist with tracking updates and available carrier information.
6. Tracking Information
Once your order has been shipped, tracking information will be provided when available. Please note that tracking updates may take some time to appear on the carrier’s website after the package has been handed over to the shipping service provider.
If your tracking information does not update immediately, please allow additional time for the carrier to scan and process the shipment.
7. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please make sure your name, street address, apartment or unit number, city, state or province, postal code, country or region, phone number, and email address are correct before submitting your order.
Incorrect or incomplete address details may cause delivery delays, failed delivery attempts, returned packages, or additional carrier fees. If you notice an address error after placing your order, please contact us as soon as possible.
8. Customs, Duties, and Import Charges
For international orders, customs duties, import taxes, brokerage fees, or other destination-related charges may apply depending on the rules of the destination country or region. These charges are not always included in the product price or shipping fee shown at checkout.
Customers are responsible for any customs duties, taxes, or import-related charges required by the destination country or region. Customs processing may also affect the final delivery timeframe.
9. Delivery Issues
If your package is delayed, marked as delivered but not received, returned to sender, or showing no recent tracking update, please contact our customer support team. We will review the shipment information and assist with the available next steps based on the carrier record.
To help us assist you more efficiently, please include your order number, the email address used at checkout, and any relevant tracking information when contacting us about a shipping issue.
10. Shipping Support
If you have questions about shipping options, delivery estimates, tracking updates, or shipping fees for your destination, please contact us using the information below. Our team will do its best to provide clear and practical assistance based on your order and delivery location.
Customer Support: service@shesaidmarryme.com
Company Name: Foshan Nanhai District Keronghou Trading Co., Ltd.
Company Address: Unit 302, Building 5, Meidi Intelligent Packaging Industrial Park, No. 92 Fuxi Industrial Zone, Chishan Village, Lishui Town, Nanhai District, Foshan City, Guangdong Province, China