One Year Warranty
One-Year Limited Warranty Policy
We at She Said Marry Me take pride in the quality and craftsmanship of our jewelry. To ensure your satisfaction, we offer a one-year limited warranty from the date you purchase it.
Coverage: This warranty covers defects in materials and artistry under normal wear and proper care. If your jewelry is found to have manufacturing defects within one year from the date of purchase, we will repair or replace the item free of charge.
What's Included:
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Repair or replacement of jewelry with manufacturing defects
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Loose stones (due to faulty setting)
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Defective clasps or settings
Exclusions: This warranty does not cover:
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Normal wear and tear, scratching, or tarnishing
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Damage due to misuse, accidents, alterations, or improper care
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Lost or stolen jewelry
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Repairs performed by anyone other than our authorized representatives
Warranty Claim Process: To initiate a warranty claim, please get in touch with our customer service with proof of purchase, a description of the issue, and clear images of the defect. After reviewing your claim, we'll give you instructions on proceeding with the repair or replacement.
Thank you for choosing She Said Marry me. We appreciate your trust and look forward to serving you.
Customer Support E-mail: service@shesaidmarryme.com
Company Name: Foshan Nanhai Keronghou Trading Co., Ltd.
Company Address: Room 302, Building 5, Meidi Intelligent Packaging Industrial Park, No. 92, Fuxi Industrial Zone, Chishan Village, Lishui Town, Nanhai District, Foshan City, Guangdong Province, China.